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Returns

If you are not completely satisfied with your purchase simply return the item within 14 working days of the date of delivery. Providing the goods are returned in original condition with all packaging we will issue a full refund (excluding original delivery charges), or exchange the item for a different size if preferred.


Items Dispatched in Error

In the event that an item is dispatched in error through no fault of the customer, you should contact us within 14 working days of the date of delivery. We will then provide details of how to proceed with the return, and offer the choice (subject to availability) of a replacement item or refund.


Faulty Items

HunterCreate Limited makes every effort to ensure all goods are of satisfactory quality and comply with the The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If the item you receive is faulty, you should contact us within 30 days of the date of delivery. We will then provide details of how to proceed with the return, and offer the choice (subject to availability) of a replacement item or refund.

Exceptions

Some products with personalized embroidery for example, are non returnable.

In accordance with UK distance selling regulations, you have the right to cancel your order within 14 working days following delivery of your order and, if necessary, return the goods to us for a full refund. You must notify us in writing during this period of your intention to cancel by email.

Should you wish to cancel your order, any goods supplied must be returned within 14 days of your notice to cancel. Providing the goods are returned in original condition with all packaging you will receive a full refund.


Returns

Returned items must be unworn and returned with any packaging and all original tags still attached to the garment! All returns are the responsibility of the customer until received by ourselves, and we strongly advise customers use an insured delivery service. The cost of returning all items is the responsibility of the customer.

Please complete the form on the back of your delivery note and return with any goods to:

Returns

Hunter Create Ltd
27 Strathmore park
Lawthorn
Irvine
Ayrshire KA11 2ED
Scotland

Telephone : +44 7980 225581
Email : info@huntercreate.com


VAT number 112 4476 43